41 Jobs | 22 Resumes | 43 Companies

I'm Nesrin Essam

Mid Career Customer service manager

Resumes Transportation

Nesrin Essam

Mid Career Customer service manager

9 Years of experience 15000 /Month


Here’s an overview of my skills.

3 Languages
Arabic (Native)


What I like to do in my free time.

Drawing and cooking


Here’s an overview of education institutions I attended.

2007 - 2003 October 6th University Language and translation Egypt German Dept.

Awards & Honors

Work Experience

Here’s a list of companies where I worked and gained my professional experience.

PIL logistics customer service manager Oct 2016 - till present Full-Time - Represents PIL Logistics front of all clients - Participates in management review meetings - Reviews the client’s needs and be sure that these needs are transferred to PIL staff. - Represents PIL front of the media - Participates in solving complaints and customer satisfaction - Participates in the implementation of corrective measures - Participates / coordinate in 3rd party audits / clients audits and properly implemented Pacific international lines Eb trade executive May 2011 - Sep 2016 Full-Time Working at PIL Representative regional Office (Cairo) for black sea service. Following up with our Black sea offices and providing them with their space / allocation on our SBS vessels. Working on their especial rate requests and targets. Working with PIL regional office (Singapore) on target. DB SCHENKER Senior Executive International Projects MAY 2009 - March 2011 Full-Time Maintaining a direct operational & documentation control over Offshore Projects. Following up cargo/shipment pick up, booking, vessel / flight schedule, B/Ls instruction….etc with Schenker offices . Contacting supplier regarding cargo readiness date and correct documentation. Following up with the freight forwarder in destination shipping status,ETA,ATA, clearance , delivery ,exemption,…etc Sending weekly report to our consignee. DB SCHENKER Commercial Assistant –International Projects and Special shipments MAY 2008 - MAY 2009 Full-Time Managing new commercial potential. Approaching new clients acquiring bid docs. Contacting Schenker offices for getting rates. Logging in Schenker internal system for getting air and ocean rates. DB SCHENKER Ocean import Coordinator NOV 2007 - APR 2008 Full-Time Coordinating LCL and consolidated shipment from various countries of origin’s to Egyptian ports. Contacting local clients and maintain the right documentation for releasing delivery order. Contacting Schenker offices for documentation and B/LS . Connecting branch offices in Alex and Port Said, following up on the LCL import shipments, vessel ETA, vessel ATA,….etc.


Here’s whar people are saying about me.

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